Aftercare
To ensure many years of reliable use and enjoyment.
For your everyday
We hope the jewelry you have acquired will continue to bring you comfort and joy for years to come.
We offer complimentary inspections and cleaning. If necessary, we will propose refinishing or resizing.
Inspection & Cleaning
Inspection / Cleaning
Completed
Refinishing (Polishing / Matte)
Size Adjustment
Ring Resizing
FAQ
Q1｜How often should inspections be carried out?
A: The rough estimate is once a year. Please consult us sooner if you have any concerns.
Q2｜Is there a fee?
A: Inspections and cleanings are free. Resizing and re-finishing rings will incur a fee depending on the service. We will assess the condition of your item and inform you of the necessary work and estimated costs.
Q3 | What is the estimated delivery time?
A: The estimated time is about one week for cleaning and about two weeks for refinishing/resizing. This may vary depending on the specific request.
Q4｜Do you support other companies' products?
A: Repairs and maintenance of products from other companies are handled by Repair & Maintenance. Click here for Repair & Maintenance
If you have any concerns, you can consult us via LINE beforehand. Click here for LINE
We will guide you in a calm environment while checking your condition.